The Measuring Tape Method
A simplified version: Two steps only

1. Place the cm side of the measuring tape around your desired finger, ensuring it fits properly, to determine the cm.
2.Then, to get your own ring size, match your measurements in cm with the ring sizes on our chart . See Verank ring size chart.

N.B Ensure you are using the centimeter (cm) part of the tape rule not the inches part to measure

The Character of Two Golds: Gold filled and Gold plated Jewelry

Verank jewelry retails two types of solid gold alternatives of similar nature,  namely gold-filled and gold plated jewelry, although their major difference lies in the sum of gold content. Our gold-filled jewelry is made up of a higher solid gold content, while Gold-plated jewelry is made up of a thinner layer of solid gold. Using electricity and pressure, we use 18-14 karat gold over stainless steel or brass metal. Stainless steel & Brass are our choice metal because they are relatively stable and non-reactive metals making them hypoallergenic i.e skin-friendly to most.

Our pieces are tarnish resistant, this simply means they are not easily supecitible to fading, rust and corrosion. Although by natural order, the gold composition on your piece could begin to wear overtime, hence the onus is on you to care for them to get even more long lasting wear out of them. So whether you opt for our Gold-filled or Gold plated jewelry we are confident in the rich gold luster and durable nature of our pieces .

HOW TO CARE:

i. Accessorize last
Apply your makeup, lotion, perfume and all other beauty products before wearing your jewelry.

ii. Gentle Wipe
Occasionally, wipe your jewelry gently. Avoid cleaning with tissue
paper or towels. Your verank polishing cloth or soft fabric will do just
fine.

iii. Preserve Life Span
To get even more lasting wear out of your jewelry, it is highly recommended you take off your jewelry before swimming, going to the spa or exercising.

iv. Properly Store:
Store away your jewelry in your Verank pouch, to protect it from dust and humidity. Alternatively, you can also store in a soft-lined and dark air tight box.

Please do not hesitate to contact us on any issues or assistance you may require. We are dedicated to making your shopping experience the best it can be !

Chat with us: +2349133292945 (WhatsApp Only)
Email: hello@verank.ng

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card
• Direct Bank Transfer

SHIPPING POLICY

Delivery in Lagos: within 1-2 working days

Delivery outside Lagos: 3-5 working days

Delivery outside Nigeria: 5-10 working days

Rerouting of parcel: We aim to process orders promptly, you can immediately reach out to change your delivery address, if your order has not been dispatched ,we will effect the change at no cost.

However, if the order has been dispatched, change of address will incur an additional delivery charge.

Redelivery of parcel: If you are unreachable at the time of delivery, redelivery can be attempted at an extra cost. Do endeavour to keep your phones close during the expected delivery duration or provide an alternative contact. However, kindly note that Verank Jewelry will not bear responsibility for parcels received by third parties.

 

International shipping: 

Depending on your country’s laws and regulations, international orders may attract tariffs, taxes, duties and other custom-related fees. These charges are not covered in your shipping fees at checkout, hence you may be required to pay these fees on delivery.

 

RETURN POLICY

Items are eligible for Returns and Exchanges if they meet ALL the following return qualifications:

i)Customer notifies us of their intention to return or exchange within 48 hours of receiving their parcel

ii)The item was shipped within Nigeria. We are unable to accept returns on International orders and we are only able to consider exchanges within Lagos, Nigeria at this time.

iii)Items must be in an unworn state and returned with all original packaging (pouch, paper bag, courier bags included)

  1. iv) Set items must be returned complete e.g., complete set of bracelets and necklaces, a missing set of an item nullifies return.
  2. v) Item was not purchased on sale.

Damaged Product: We scrutinize all our pieces for defects and damages prior to shipment. Upon arrival, it is the responsibility of the customer to check the product ensuring it is free of defects. It is also the responsibility of the buyer to contact us within 48 hours of receipt to correct a defect issue. Product damaged due to buyer’s negligence will not be accepted for exchange. The customer is entitled to exchange subject to stock availability or store credit.

Specification Issue: Exchange or store credit can be processed in the case of a customer’s dissatisfaction with product specifications i.e (sizing, length, etc,). However, the customer bears the shipping cost.Kindly always refer to the size guide and product specification before placing an order.

Exemptions: Returns and exchanges are not permitted on earrings, items bought on sale and gift cards. Shipping fees are non-refundable.

Shipping Error: All orders go through a series of checks before dispatch, in the rare case that your order is wrongly delivered. It will be eligible for return, on the condition that the item meets all the above listed return qualifications. Kindly contact us immediately.

Gift cards: No refund on gift cards, as it cannot be transferred to cash, amount on gift cards can remain as store credit within the allotted duration.

Verank Jewelry reserves the right to decline requests to returns and exchanges at its own discretion.

Welcome to Verank Website:  www.verank.ng . Before accessing our website, please read these Terms of Service thoroughly, as by using any part of this website or/ and our service, you are agreeing and complying to be bound by these Terms of Service. Should you disagree with any part of the terms and conditions, then please do not use our website or any of our service. These Terms of Service apply to ALL users of the website and our service, it  is intended for users who are at least 18years old. Users under the age of 18 years old are not permitted to use this website.

The following terminology applies to these terms and conditions “customer”, “buyer”, “you” and “your” refers to you i.e. any user accessing or using this website while the “company”, “ourselves”, “we”, “our”, “us” refers to Verank or/and Verank Jewelry. Any use of the above terminology or other words in the singular, plural, capital or pronoun forms are taken as interchangeable and therefore refer to same.

Verank reserve the right based on its own discretion to change these Terms and Conditions from time to time; you can always review the most updated version of the Terms of Service at any time on this page. This includes any update, change or replacement of any part of these Terms of Service. It is the responsibility of ALL users to periodically check this page for reviews or updates. Your continued access of this website following any update or changes infers an acceptance and compliance of those changes.

At our sole discretion we reserve the right to refuse our service to anyone for any reason at any time.

All content of this website is provided on this website for your ease of buying reference, information and personal and non-commercial use only. You agree not to copy, reproduce, duplicate, aggregate, purchase, repurchase or translate, exploit any part of the website or service, or any contact on the website through which the Service is provided, without express written authorization by us.

2. Product Representation Pricing & Information

We continuously make every effort to showcase as accurately as possible the colors, shape, features, specifications and photographs of the products on this website. Although, we cannot guarantee that your electronic devices will display colors and specifications accurately or reflect product as-is. Without prior notice, all descriptions of products or product pricing are subject to change at anytime, at our sole discretion. We reserve the right to discontinue any product at any time, and all products are subject to availability and we cannot guarantee that items will be in stock or restock. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of any of our product or service(s).

Some products may be available exclusively online through this website. We reserve the right, but are not obligated, to limit the sales of our products to any person, duration, location and/or jurisdiction.

3. Users Representation: Accuracy and Completeness

By using this website, you agree to provide current, complete, and accurate account and transaction information (email address, billing and/or shipping address,) for all purchases as necessary. You agree to promptly update your account and other registration and transaction information, to ensure a complete transaction. You agree that you are legally fit and do not classify as a minor in your country or jurisdiction.

By using this website, you agree that you will not use our products for any illegal activities or for any unauthorized purpose; you agree that in the use of this website or service, you will not violate any laws in your jurisdiction. You agree that you will not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your requested service or legal action where applicable.

4. Multi-purchase or Suspected Purchase for Resale:

We reserve the right to decline any order completed or uncompleted. We currently do not offer wholesale purchase and reserve the right, at our sole discretion, to limit and decline quantities purchased per individual, per household or and per order. These limitations may include orders placed using the same customer name, same customer account, same email address, the same credit card, and/or orders that use the same billing and/or shipping address.

In the case that we make a change to or outrightly cancel an order, we are likely to reach out to you by contacting the email or phone number that you provided at the time of the placing the order. Based on our sole judgment, we reserve the right to restrict, disallow or prohibit orders that we suspect to be or appear to be placed by resellers, wholesalers, distributors, or perceived buying agents.

5. Third-Party Links & Tools

Access to third-party tools and applications may be provided during the use of this website that we may neither be able to monitor nor control. By using this website, you agree that access to such tools is provided “as is “or “as made available” by the stated third party without any warranties and endorsement. It is your responsibility to ensure that you are familiar with these tools and you examine the terms of use of these tools. Any use by you of these tools is entirely at your discretion and risk.

You may also find third-party links on this site that may direct you to third-party websites that we are not affiliated with. We take no responsibility for examining the content or accuracy of such links. We are not liable for any harm or damages related to the transactions, content or resources encountered in connection with any third-party websites. Please review carefully the third-party’s terms of use and ensure you understand them before you engage. Please direct all complaints, claims, concerns, or questions regarding third-party services to the third-party entity.

6. Refund and Return Policy

Please refer to our refund and return policy on this website before making any purchases.

7. Website Management & User’s Content

The configuration of this site may allow for you to post information. This information includes but is not limited to text, audio, video, photographs, graphics, comment, review, ratings suggestions, entries, or personal information), all of which are regarded as “user’s content” or “content”. These user’s content may be viewable and accessible by other users of the website or third-party sites and such be treated as non-confidential and non-proprietary.

By using this website, you agree that:

  1. You are responsible for any user-content you post and their accuracy.
  2. You are the creator of any content posted on this website and have acquired the necessary license, rights, contents, releases and permission to use.
  3. We are not responsible for and we are not liabile for any content posted by you.
  4. As to the origin of any comments, you may not use a fake email address, pretend to be someone other than yourself, or otherwise mislead us or third parties.
  5. Your content or feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
  6. Your content will not contain libelous or otherwise unlawful, lewd, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this website.
  7. User’s content does not violate applicable laws and do not advocate for the overthrow of any government or incite and encourage harm
  8. Your content does not violate privacy or publicity rights, intellectual property right and/or proprietary right of any third party
  9. Your content does not include derogatory or discriminatory inferences associated with age, ethnicity, origin, ancestry, citizenship, religion, color, disability, family status, sexual orientation.

We may, but are not obligated to, monitor, edit or remove posted content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

8. Reviews & Ratings

As part of the functionality of this website, we may provide areas to leave reviews and ratings. By posting review(s) and rating(s), you must have had first-hand experience with our product or service; your review does not contain profane, harmful, racist, derogatory language and/or discriminatory references; you are not affiliated with competitors and / or sponsored to post negative reviews; you may not make any conclusions to the legality of conduct nor post any false or misleading statements, you will not organize campaigns encouraging others to post both negative and fake reviews

We reserve the right to accept, decline or remove reviews at our sole discretion. We have no obligation to you or any third party to vet or delete any review deemed questionable or inaccurate.  We do not endorse reviews; they do not necessarily represent our opinions or that of our affiliates or partners. Therefore, we take no liability for any review or for any claims, liabilities, losses originating from any review.

You hereby grant us non-exclusive, world-wide, fully-paid, assignable, royalty-free, sub-licensable right and license to repost, reproduce, modify, translate via any means and /or distribute all content relating to your review.

9. Submissions

Following our request, if you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal address, or otherwise. You agree that we own exclusive rights including all intellectual property rights i.e., you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium that which you forward to us. We are and shall be under no obligation maintain any submissions in confidence, acknowledge any submissions, pay compensation for any submissions; and respond to any submissions.

By making such submissions, you warrant that any submissions are original to you and you have the right to such submission. You agree that there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right.

10. Prohibitions

Taking into consideration other prohibitions stated in this Terms of Service, you are prohibited from using the site or its content:

  1. To make purchases for resale or wholesale or distribution purposes with or without a buying agent
  2. To create or compile, directly or indirectly a compilation by systematically or manually retrieving data or other content on the website.
  3. Advertise or offer to sell any other goods and services
  4. Harrass, annoy, intimidate or threaten any of our employees or agents engaged in providing any part of this website to you
  5. Copy or adapt the website software, including but not limited to Flash, PHP, HTML, Javascript, or other code
  6. Sell or otherwise transfer your profile
  7. For any unlawful purpose, and to solicit others to perform or participate in any unlawful acts; from using this site in a manner inconsistent with applicable laws to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
  8. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  9. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  10. to submit false or misleading information;
  11. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  12. to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
  13. for any obscene or immoral purpose;
  14. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Governing Law

These Terms of Service and service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Verank Jewelry operating as Verank and its affiliates and you irrevocably consent that the Nigerian courts shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

12. Errors, Inaccuracies and Interruptions

It is not impossible that this Website may contain information that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product delivery charges, delivery duration and product availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is deemed by us inaccurate at any time without prior notice (including after you have submitted your order).  No stated update or refresh date applied in this website should be taken to indicate that all information has been modified or updated.

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We cannot guarantee that our website will be available at all times. As with every technologically enabled platform, this website may experience down-times including software, hardware or other issues, or performance maintenance which may result to interruptions, delays, or errors. Without notice to you, we reserve the right to modify, revise, change, suspend and discontinue this website at any time for any reason. By your inability to access this website, or use the website during the downtime or discontinuance, you agree that we have no liability whatsoever for any loss, damage or inconvenience cause.

13. Privacy Policy

We will maintain certain data that you transmit to the website for the management and performance of the website, as well as improve customer experience. While we perform regular routine backups of data, you are solely responsible for all the data you transmit on this website. You agree that we shall have no liability to you for any loss or corruption of such data, and hereby waive your right of action against us arising from such data loss or corruption.

Your personal information is governed by our privacy policy, which can be viewed on this website.

14. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. Disclaimer of Warranties and Limitations of Liability

We do not guarantee, represent or warrant that your use of our website and service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our website and Service will be accurate or reliable. You agree that from time to time we may remove our service and website for indefinite periods of time or cancel the website or service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the website, service or any products procured through us, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Nonetheless, anything to the contrary stated herein, our liability to you regardless of the form of action will at all times be limited to the lesser of the amount paid, if any, by you to us during the 6-month period prior to any cause of action arising or NGN 1000.00. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions. If these apply to you, some or all of the above disclaimers or limitations may not apply to you.

16.  Indemnification

You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of your content,  this website, these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17. Termination

These Terms of Use shall remain in full force and effect while you use this website and our service. These Terms of Service are effective unless and until terminated by either you or us. You may only terminate these Terms of Service at any time by notifying us or when you cease to use our website.

In our sole judgment, if you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof). Should we terminate or suspend your account for any reason, you are prohibited from re-registering and creating a new account under your name or a fake name or the name of any third party even if you may be acting on behalf of the third party. In addition account suspension and termination, we reserve the right to take legal action including without limitation pursuing civil, criminal and injunctive redress.

18. Miscellaneous

These Terms of Service operate to the fullest extent permissible by law. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. You agree to waive any rights or requirements under any statutes, regulations, rules, ordinance or other laws in any jurisdiction which may require an original signature or delivery or retention of non-electronic records, or to payments or granting of creduts by any means other than electronic means. You hereby waive any all defenses you have based on the electronic form of these Terms of Service and the lack of signing by parties hereto to execute these Terms of Service.

19. Modification

The most updated version of the Terms of Service can be reviewed at any time on this page.
At our sole discretion, we reserve the right, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Last updated: May, 2024

20. Contact

Contact us at:

Verank Jewelry, operating as Verank

hello@verank.ng  

Verank Jewelry operating as “Verank” and its subsidiaries and affiliates (“Verank”, “we”, “us”, “our”) acknowledge and value the importance of your private information. We are committed to protecting the privacy of users of our site and customers. This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from the website.

Cookie Information: What are they?

When you visit our website. a cookie is a small amount of information that’s downloaded to your computer. We utilize a number of several cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide us with information on how people use our website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The duration which a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Do Not Track

As there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

  1. Collecting Your Personal Information

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We may also collect information of other people (e.g., if you are sending a gift to someone else). In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

We collect the following list of personal information for the following reasons:

    1. 1.1.Device Information

We collect your device information to load the website accurately for you, and to perform analytics on the website usage which supports website optimization. This is collected automatically when you access website using cookies, log files, web beacons, tags, or pixels.

The Personal Information collected includes version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the website.

1.2 Order information

We collect your order information to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. All personal information is collected from you. Your personal information may be shared with our website processor and shipping and delivery partners to fulfill and deliver your orders.

The following information are collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

1.3 Marketing and Wishlist information

To provide updates on upcoming products, launches, reveals, sales and relevant important announcement. This is collected from you through signing up to mailing lists or opting into marketing at checkout and landing page. This site may provide a platform for you to save wishlist. We collect this information to track your wishlisted products. We use the information to understand and personalize your shopping preference.This is shared with our website processor and email marketing platform MailChimp and other third parties, the information include: name, email address, phone number, (wishlisted product information). You are at liberty to opt out any time by following the instructions in the mail.

1.4 Customer Support Information

We collect these types of information to provide customer support to improve your customer service experience to meet your request or address your complaints. This information is collected from you, if you correspond with us via email, we may retain the content of your email message, the address, and our responses. This personal information include name, order information, billing and/or shipping address, email address, phone numbers.

  1. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3.0 Using Your Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

If you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases in accordance to the General Data Protection Regulation (GDPR): Your consent; The performance of the contract between you and the Site; and Compliance with our legal obligations.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. You have the right of erasure, please see the ‘Your rights’ section below.

Review or Deletion

If your personal information changes, you may correct, update or amend your account by making the desired changes on the account profile page found after you log-in at verank.ng. Should you wish to delete or deactivate your account from the website, kindly contact us via email hello@verank.ng

Your rights

Under certain circumstance, the following data protection right applies:

  1. Access to Personal Information: this enables you to receive a copy of your personal information we hold about you are including details on how we share or use this information
  2. Correction of Personal Information: this enables you to correct and modify any incomplete or inaccurate information we have about you; however, we may have to verify the accuracy of the new information you are providing.
  3. Erasure of Personal Information: this infers that you may ask us to remove or delete personal information. However, we may not always be able to comply with your request for erasure for specific legal reason, which will be
  4. Restriction to Processing Personal Information: You may have the right to ask us to stop or restrict us processing your personal information on the basis of establishing accuracy, unlawful usage, and other legal and exceptional basis.
  5. Transfer of Personal Information: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  6. Withdraw Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time. Please be informed that we may not be able to provide certain services to you should you withdraw your consent.
  7. Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

California Privacy Right

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us hello@verank.ng . If you would like to assign an authorized agent to submit these requests on your behalf, please contact us via email also.

EEA, UK or Switzerland Privacy Right

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us hello@verank.ng

Nevada Privacy Rights

Nevada law permits our users who Nevada consumers request that their personal information not be sold (as defined by the applicable Nevada law), even if their personal information is not currently sold. At no charge, kindly channel your request to hello@verank.ng

Children’ Privacy

Our online services are intended for 18 years and above who do not qualify as children in most jurisdiction. Therefore, we do not knowingly collect data of children under 18. If you are a parent or guardian and learn that we have collected or received personal information of one who is regarded as a child without verified parental consent, kindly contact us via hello@verank.ng and we will delete such information.

Modification of Privacy Policy

At our sole discretion and with no prior notice to you, we may amend or update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

Should you wish to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” below.

Contact

If you have questions or seek more information about our privacy policy, or would like to make a complaint, please contact us by e-mail at hello@verank.ng

Last updated: May 26th 2024